What is the purpose of this Privacy Notice?

The purpose of this Privacy Notice is to provide you with a clear explanation about how your personal information is collected and used by us during your interaction with us as well as your rights in relation to your personal information.

What personal information do we collect?

We only collect basic personal information about you (such as name, email address and basic contact details – as well as any other information that you choose to provide) and only in the following ways:

Information that you yourself provide through our website, in writing, via telephone, at our events or through other means; or

Information that we obtain from your interaction with our websites and / or services.

We will not ask for, and do not intend to collect, any sensitive personal information about you.

Why do we collect personal information?

We need to know basic personal information about you in order to respond to requests you make to us, and to provide you with information relating to our services which either you have consented to receive or which relate to our services which we believe may be of interest to you. We will not use your personal information for any other purpose.

We may collect information about your usage of our websites through cookies. We do this so that we can tailor and personalise your experience and, in conjunction with other user’s information and usage, improve the content, layout and performance of our website.

How is your personal information protected?

We will hold your personal information securely using appropriate measures and not disclose your personal information to anyone outside its own group, or to any person or entity outside the United Kingdom, except and to the extent both: (i) necessary for the purposes stated in this Privacy Notice; and (ii) where it has first satisfied itself that appropriate safeguards are in place to ensure such information will continue to be held and used in accordance with this Notice and compliance with the General Data Protection Regulation 2016 and the Data Protection Act 2018.

We use service providers to operate our websites, such as website hosting and enquiry functionality, and some of these service providers will process your personal information as part of the services they provide to us. We will ensure that those service providers also comply with this Privacy Notice.

How long do we keep personal information?

Your personal information will be kept by us for no longer than reasonably necessary for the purposes set out in this Privacy Notice, unless required to be kept longer by law.

What are your legal rights?

You have a number of legal rights surrounding your personal information, including:

- the right to access and copy your personal information;

- the right to obtain correction of any inaccurate or incomplete personal information;

- the right to have your personal information deleted;

- the right to restrict or object to our processing of your personal information;

- the right to withdraw your consent to our processing at any time.

Please contact us if you would like to exercise any of your legal rights. We will respond to any rights that you exercise within one month of receiving your request, unless the request is complex or involves a significant amount of data, in which case we will respond within three months.

How do you lodge a complaint?

If you have a complaint regarding how we have handled your personal information, please contact us addressing your complaint to the Data Protection Officer.

Do we update the Privacy Notice?

We may change the content of this Privacy Notice from time to time without Notice to you. You should check this Privacy Notice occasionally to ensure that you are aware of the most recent version that will apply each time you access our websites.